The B2B arm of Bharti Airtel which is claimed India’s largest telecommunications service provider, Airtel Business, has rolled out a first of its kind dedicated digital platform. This platform will serve Emerging Businesses which include SMEs and Startups in growing connectivity, communication, and collaboration requirements. The digital platform will also offer solutions to emerging enterprises to enable ease of business and faster time to market.
With growing digitization, emerging businesses are looking at connectivity solutions that are available/activated in quick time and are highly reliable and scalable as per their requirements. The company aims to address the needs of this segment with its wide product portfolio that is already serving some of the largest businesses in the country.
Ashok Ganapathy, Director & CEO, Airtel Business, said:
Emerging enterprises are a key growth driver for the economy. Airtel, with its nationwide reach and enterprise solutions, is uniquely positioned to address the needs of the segment. Our new digital platform will help the enterprises get quick and easy access to our connectivity solutions, resulting in a speedier deployment and business scale up for them
The new digital platform will offer connectivity solutions to start with and will be integrated with more solutions periodically. Emerging businesses can now discover and buy connectivity plans in just three easy steps. Firstly, they need to select a plan most suited for them. Then they will have to pin their location to check feasibility. Finally, they have to place an order.
This eliminates multiple layers of traditional processes to offer a fast and convenient way to identify connectivity solutions bringing down the total time required to order and claims to deploy a solution by up to 70%.
With Airtel’s wide portfolio of digital solutions offered to customers on a global network, enterprises can digitize their operations and revamp their customer service delivery & experience.
Airtel’s recently launched innovative offering, ‘Start-up in a Box’ – is a one stop shop start-up kit offering end-to-end connectivity solutions enabling start-ups to get the entire bouquet of digital services from Airtel under one roof.
Airtel Business is today a leading ICT service provider in India and works with most corporates in the country including 70-80% of the tech start-ups in India as their most trusted partner. Offering cutting-edge integrated solutions, superior customer service and unmatched global reach to enterprises across the country, it is also one of the fastest growing business in Airtel’s portfolio in the domestic market.